Apex — Support

Need help with Apex? We're here.

Contact

Email: ofirlenderman@icloud.com — we usually reply within a couple of days.

Quick help

The lean angle looks wrong / jumpy

Mount the phone firmly and hold still until "vertical set" appears before you ride — that calibrates your baseline. If the phone moves in the mount, tap Recalibrate (or stop and start again).

My ride didn't save

Rides shorter than ~15 seconds are discarded. Make sure Location permission is set to "While Using" in iOS Settings → Apex.

The map is blank

The map needs GPS signal. Outdoors it appears within a few seconds of moving.

Leaderboards are empty / say "cloud not configured"

Leaderboards require signing in. Create an account from the Profile tab.

Ride safe

Apex is for entertainment and personal tracking. Always obey traffic laws, mount your phone securely, and never operate it while riding.


Apex Rider · Privacy Policy